Welcome
We
aim to provide a high standard of care for all of our patients.
This web site will inform you how to make the most of the many services
at the health centre. We hope you will find it useful. Please take
time to read our patients
practice charter
Appointments
Please
inform the receptionist when you arrive for your appointment.
Remember to cancel any appointment that you cannot attend.Emergency
calls are dealt with by the normal practice of assessing
the priority and responding accordingly. Appointment can be made up to 4 weeks in advance.By ringing the surgery, calling in at the sugery or using the Internet booking service. Please register at reception for the internet service, you will need 2 forms of identification one being photographic.
We are now offering both late night and early morning appointment one evening and one morning per week. These will be pre-booked appointments only.
Confidentiality
All
our staff are governed by a confidentiality policy and no information
contained in your medical records will be revealed to anyone outside
of the primary health care team without your permission.
Suggestions
& complaints
If
any patient has any complaints or constructive criticism of the
service we offer, please contact the practice
manager who will investigate and try to resolve the matter.
Disabled
access
Parking
is available for disabled patients and all areas of the health centre
are accessible by wheelchair. Disabled toilet facilities are also
available |
